ELOQUA · Professional

English for Specific Purposes

The English of your actual job — built around your industry, your documents and your meetings.

Level	CEFR B1–C2
Guided learning hours	40 hours
Duration	10 weeks · 1 × 2 hours per week
Independent study	20 hours recommended
Delivery	Live online, one to one or a closed group from one workplace
Entry requirements	CEFR B1 or above, and current or imminent work in the target field.
On completion	ELOQUA Certificate of Completion with a skills profile for your employer.

Course learning outcomes

On successful completion of this course, students will be able to:

CLO1

Identify the communicative demands of your own role and the language gaps that put them at risk. (Analyse)

CLO2

Use the core terminology of your field accurately in speech and in writing. (Apply)

CLO3

Participate in a professional meeting: interrupt, clarify, disagree and summarise decisions. (Apply)

CLO4

Write workplace documents — emails, reports, handovers — that are unambiguous to a reader in another country. (Create)

CLO5

Present technical content to a non-specialist audience and handle unscripted questions. (Apply)

CLO6

Adapt register and directness for the cultural expectations of the person you are speaking to. (Evaluate)

Scope & sequence

Unit	Focus	Language	Skills	Assessment	Hours
1. Needs analysis & baseline	Audit of the real communication demands of your role. Baseline assessment against them.	Register mapping; your own corpus of documents	Speaking, Writing	Needs analysis report and personal syllabus	4
2. Field lexis and collocation	Building the 300 words and phrases that carry most of your working day, and the collocations around them.	Domain lexis; noun phrases; abbreviation conventions	Reading, Speaking	Terminology test	4
3. Meetings and briefings	Interrupting, clarifying, checking understanding, and summarising a decision so it is on record.	Hedging; modality; polite disagreement	Listening, Speaking	Simulated meeting, recorded	4
4. Telephone and radio protocol	Communication with poor audio, standard phraseology, and confirming safety-critical information.	Readback and confirmation; the phonetic alphabet where relevant	Listening, Speaking	Roleplay under degraded audio	4
5. Written correspondence	Emails that get a reply, escalation, bad news, and writing for a reader whose first language is not English either.	Formal and neutral register; directness calibration	Writing	Three emails from real scenarios	4
6. Reports and documentation	Structuring an incident report, a handover, a specification or a case note so nothing is ambiguous.	Passive and impersonal structures; sequencing; precision	Writing, Reading	A report from your own workplace	4
7. Presenting to a non-expert audience	Explaining technical content to a client, a regulator or a board, and handling the questions afterwards.	Simplification; analogy; signposting	Speaking	Ten-minute presentation with Q&A	4
8. Negotiation and difficult conversations	Saying no, pushing back on a deadline, complaints, and repairing a relationship after a mistake.	Conditionals; softening; face-saving language	Speaking, Listening	Negotiation roleplay	4
9. Cross-cultural communication	Directness norms, silence, hierarchy and humour across the markets you work with.	Pragmatics; intercultural repair strategies	Listening, Speaking	Case study analysis	4
10. Consolidation and skills profile	Integrated simulation across a full working scenario, then a written profile of where you now stand.	Full-course error clinic	Reading, Writing, Listening, Speaking	Integrated simulation + skills profile	4
Total contact hours					40

Fees

Format	Package	Fee
Small group	Closed group — up to 6 from one workplace	$980
One to one	One to one — per hour	$135 /hr
One to one	One to one — 40-hour programme	$120 /hr

ELOQUA · Level 3, 120 Edward Street, Brisbane QLD 4000 · study@eloqua.edu
This document is generated from the live course record on 2 September 2026 and supersedes earlier versions.