Every class is live with a teacher. Recordings are made available afterwards in your portal so you can review, but you are never studying alone from a video.
A browser and a headset. The classroom runs inside the student portal — there is no separate app to install and no extra account to create.
The recording, the slides and the homework appear in your portal. In a group intake you keep your place; in one-to-one hours you can reschedule with 24 hours notice.
Yes, once, within the first two weeks — we move your fee across. Tell your teacher or email the office.
You self-assess your level during registration and your teacher confirms it in the first session. If the level is wrong we move you, at no charge.
Yes, on completion of the guided hours with at least 80% attendance and all assessed tasks submitted.
No, and be careful of anyone who does. What we guarantee is an honest band forecast after the first mock test, so you know whether your test date is realistic.
Both are covered. You tell us at registration which one you are sitting and you follow that stream for Reading and Writing.
Yes. Writing and Speaking are marked by your teacher against the public descriptors, with written comments — not by software.
Almost certainly. We have run aviation, nursing, law enforcement, hospitality, mining, software and finance streams. If we cannot staff your field properly we will say so rather than improvise.
Yes — a closed group of up to six from one workplace is the most common format, and the needs analysis is done with your manager as well as the learners.
No. We work from redacted or representative material, and everything shared is covered by our confidentiality terms.
Not necessarily, but you need to be working in or studying law. The course assumes you already know what a warranty is; it teaches you how to write one in English.
The English of common-law drafting, with reference to England and Wales and to Australia. We do not teach substantive law.
It covers the same skills and is good preparation for TOLES Higher and Advanced, but it is not an exam course and there is no TOLES-specific practice paper.
No. We teach you to find and fix your own errors, and we will discuss a draft with you. Editing work for submission would breach your institution's rules and ours.
APA and Harvard in class. If your department requires another, your teacher will cover it with you individually.
No. IELTS gets you the offer; this course gets you through the first semester. Many students do both, in that order.
Your own simulations are recorded so you can review them, and they are visible only to you and your teacher. The rest of the class is not recorded by default.
Yes — the per-week option exists for that. Units stand alone, though the simulation in unit 15 assumes the earlier work.
A2 and above. You are placed after a short spoken assessment in the first session, and moved if the level is wrong — at no charge.
No. Correcting everything as you speak destroys fluency. Errors are noted and dealt with in a feedback slot at the end of each session, and tracked on your personal error list.